The Lenovo Yoga is a popular 2-in-1 laptop that offers the convenience of both a laptop and a tablet. However, one common issue that users may encounter is a non-responsive or malfunctioning touchscreen. This article aims to provide troubleshooting tips to help users identify and resolve the underlying causes of their Lenovo Yoga touchscreen not working, allowing them to make the most out of their device.
Check For Physical Damage Or Debris Affecting The Touchscreen Functionality
If your Lenovo Yoga touchscreen is not working, the first step in troubleshooting is to check for any physical damage or debris that may be affecting its functionality. Inspect the screen for any cracks, scratches, or dents. Even a small crack can interfere with the touchscreen’s responsiveness. If you notice any damage, it may require professional repair.
Additionally, look for any dirt, dust, or fingerprints on the screen. These can also affect the touchscreen’s accuracy and responsiveness. Clean the screen using a microfiber cloth or a screen cleaning solution specifically designed for touchscreens. Make sure to turn off the device before cleaning and avoid using excessive pressure.
If you do not notice any physical damage or debris, try gently wiping the screen with a soft cloth. Sometimes, oil or sweat residue can cause touch-related issues.
Checking for physical damage and cleaning the screen are simple steps that can help resolve touchscreen problems. If the issue persists, you can move on to the next troubleshooting steps.
Ensure That The Touchscreen Drivers Are Up To Date
Updating the touchscreen drivers is essential for solving any issues related to its functionality. Outdated drivers can cause various problems, including the unresponsiveness of the touchscreen on your Lenovo Yoga.
To update the touchscreen drivers, follow these steps:
1. Press the Windows key + X and select “Device Manager” from the list.
2. In the Device Manager window, locate and expand the “Human Interface Devices” category.
3. Right-click on the touchscreen driver and select “Update driver” from the context menu.
4. Choose the option to search automatically for updated driver software.
5. Windows will search for the latest drivers online and install them if available.
Once the process is complete, restart your Lenovo Yoga and check if the touchscreen is working efficiently. If the problem persists, consider reverting to the previous driver version or contacting Lenovo support for further assistance. Updating the drivers can often resolve any issues arising from compatibility or software conflicts, ensuring the smooth functioning of the touchscreen on your Lenovo Yoga device.
Perform a power cycle to reset the touchscreen
A power cycle can help to reset the touchscreen and resolve any temporary glitches or issues that may be affecting its functionality. To perform a power cycle, follow these steps:
1. Shut down your Lenovo Yoga.
2. Disconnect the power adapter and any peripherals connected to the device.
3. Press and hold the power button for 15 seconds.
4. Release the power button.
5. Reconnect the power adapter and turn on your Lenovo Yoga.
After performing a power cycle, check if the touchscreen is working properly. If the issue persists, proceed to the next troubleshooting step.
Performing a power cycle can often resolve touchscreen issues by clearing any temporary software conflicts or glitches. It essentially resets the device and can help to restore the touchscreen’s functionality.
Adjust The Touchscreen Settings In The Lenovo Yoga Software
In order to troubleshoot touchscreen issues on your Lenovo Yoga, it is essential to check and adjust the touchscreen settings in the Lenovo Yoga software. These settings can often be the cause of touchscreen problems and may need to be recalibrated or customized to ensure the touchscreen functions properly.
To access the Lenovo Yoga software and adjust the touchscreen settings, follow these steps:
1. Go to the Start menu and open the Lenovo Vantage or Lenovo Settings application.
2. Look for a section or tab related to the touchscreen or input devices.
3. Within this section, you may find options to recalibrate the touchscreen, adjust sensitivity, or disable certain features.
4. Experiment with different settings to see if any changes resolve the touchscreen issue. You can try calibrating the touchscreen, adjusting the sensitivity levels, or disabling any unnecessary features.
5. Save the changes and restart your Lenovo Yoga to ensure the new settings take effect.
By adjusting the touchscreen settings in the Lenovo Yoga software, you can potentially overcome any software-related issues that may be affecting the touchscreen functionality. If the problem persists, continue troubleshooting or seek professional assistance.
Disable Any Conflicting Third-party Software That May Be Interfering With The Touchscreen
Third-party software can sometimes cause conflicts with the touchscreen on your Lenovo Yoga laptop. To troubleshoot this issue, you can disable any such software that might be interfering with the touchscreen functionality. Here’s how:
1. Open the Control Panel on your Lenovo Yoga laptop.
2. Click on “Programs” or “Programs and Features.”
3. Look for any recently installed software or software related to touch input or screen calibration.
4. Select the suspicious software and click on the “Uninstall” button.
5. Follow the prompts to complete the uninstallation process.
6. Restart your laptop and check if the touchscreen is now working properly.
If disabling the conflicting software resolves the issue, it is recommended to find an alternative software or contact the software developer for a solution. However, if the touchscreen still doesn’t work even after disabling the third-party software, you may need to explore other troubleshooting options or seek professional assistance to get your Lenovo Yoga touchscreen back to working condition.
Run A Diagnostic Test To Identify Any Hardware Issues With The Touchscreen
If you’ve tried all the software troubleshooting steps mentioned above and your Lenovo Yoga touchscreen still isn’t working, it may be time to run a diagnostic test to determine if there are any underlying hardware issues causing the problem.
Lenovo provides a diagnostic tool called Lenovo Solution Center (LSC) that can help you identify hardware problems. To run the diagnostic test, follow these steps:
1. Open Lenovo Solution Center: You can find it by searching for it in the start menu or locating it in the Lenovo folder in the Start menu.
2. Select “Hardware Scan”: Once the Solution Center is open, click on the “Hardware Scan” icon.
3. Start the diagnostic test: Click on the “Start Scan” button to begin the hardware scan. This process may take a few minutes as it scans various components of your Lenovo Yoga, including the touchscreen.
4. Review the results: After the scan is complete, you will see a list of any hardware issues detected. If the touchscreen is the cause of the problem, it should be indicated in the results.
By running a diagnostic test, you can pinpoint any hardware issues affecting the touchscreen functionality. If the test reveals a problem, you may need to contact Lenovo’s customer support or visit a professional technician to get your touchscreen repaired.
Calibrate The Touchscreen To Improve Its Accuracy And Responsiveness
Sometimes, the touchscreen on your Lenovo Yoga laptop may not be as accurate or responsive as you would like it to be. In such cases, calibrating the touchscreen can often help improve its performance. Calibration involves adjusting the sensitivity and accuracy of the touchscreen to make it more precise.
To calibrate the touchscreen on your Lenovo Yoga, follow these steps:
1. Open the Control Panel by pressing the Windows key + X and selecting “Control Panel” from the menu.
2. In the Control Panel, search for “Calibrate the screen for pen or touch input” and click on the result.
3. A new window will open. Click on the “Calibrate” button to start the calibration process.
4. Follow the on-screen instructions to touch specific targets on the screen in a given sequence.
5. Once the calibration is complete, click on the “Apply” button to save the changes.
By calibrating the touchscreen, you can ensure that it accurately registers your gestures and provides a smoother and more responsive user experience. If the issue persists even after calibration, you may need to seek further assistance or consider other troubleshooting methods.
Seek Professional Assistance If The Touchscreen Issue Persists Or Worsens Over Time.
If you have tried all the troubleshooting tips mentioned above and your Lenovo Yoga touchscreen still does not work, it may be time to seek professional assistance. Persistent or worsening issues may indicate a more complex problem that requires the expertise of a technician.
Professional assistance can be sought from Lenovo’s customer support or authorized service centers. They have experienced technicians who can diagnose and repair any hardware or software issues with your touchscreen.
Before contacting support, it is a good idea to gather necessary information about your device, such as the model number and warranty details. This will help expedite the process and ensure accurate assistance.
Remember, attempting to fix the problem yourself might void your warranty, so it is better to let professionals handle it. They have the necessary tools and knowledge to identify and resolve the issue efficiently.
By seeking professional assistance, you can ensure that your Lenovo Yoga touchscreen is repaired correctly and restore its functionality.
FAQ
Q1: Why is my Lenovo Yoga touchscreen unresponsive?
Some common reasons for an unresponsive touchscreen on a Lenovo Yoga laptop could be outdated drivers, physical damage to the screen, or a malfunctioning touch sensor.
Q2: How can I troubleshoot a non-working touchscreen on my Lenovo Yoga?
To troubleshoot a non-working touchscreen on your Lenovo Yoga, try reinstalling the touchpad drivers, performing a system restart, disabling and re-enabling the touchscreen, or conducting a calibration test. If the issue persists, it may require professional assistance or hardware repair.
Q3: What should I do if my Lenovo Yoga touchscreen is cracked?
If your Lenovo Yoga touchscreen is cracked, the first step is to protect yourself from potential injury by applying a temporary screen protector. Then, consider reaching out to Lenovo support or a professional repair service to assess the damage and explore options for screen replacement or repair.
The Conclusion
In conclusion, the article explored several troubleshooting tips for resolving touchscreen issues on Lenovo Yoga laptops. It is important to ensure that the touch functionality is enabled in the device settings, as well as checking for any physical damages or software conflicts. Additionally, updating drivers and performing a system reset can often address the problem. However, if none of the suggested solutions work, it is recommended to contact Lenovo technical support for further assistance.