If you own a Huawei device and have recently noticed a frustrating white circle on your screen, you’re not alone. This pesky issue can be quite baffling for users, but don’t worry, we’re here to help. In this article, we will guide you through a series of quick fixes and troubleshooting tips to help you get rid of that annoying white circle on your Huawei device once and for all.
Understanding The Cause Of The White Circle On Your Huawei Device
When faced with the mysterious appearance of a white circle on your Huawei device, it’s important to understand the underlying cause before attempting any fixes. The white circle is often a notification indicator that appears in the status bar, informing you of a missed call, message, or other alerts. However, there can be other reasons behind its presence.
One possible cause is a software glitch or bug. In such cases, restarting your Huawei device might resolve the issue temporarily. If the white circle persists, you can try clearing the cache and data of the affected app, which is the first troubleshooting tip mentioned in this article.
Another reason for the white circle could be outdated software. Keeping your Huawei device updated with the latest software can help fix any bugs or glitches that may cause such issues.
Furthermore, conflicting apps or third-party launchers can also trigger the appearance of the white circle. It is essential to check for any apps or launchers that may be conflicting with the system and causing this problem. This can be done using the third troubleshooting tip mentioned.
By understanding the potential causes, you can then proceed to try the appropriate troubleshooting tips and fix the white circle issue on your Huawei device effectively. However, if none of the suggested solutions work, it might be necessary to seek professional assistance by contacting Huawei support for further guidance.
Quick Fixes: Restarting Your Huawei Device
Restarting your Huawei device is a simple yet effective way to potentially get rid of the white circle issue. This method can help refresh the device’s system and eliminate any temporary glitches causing the problem.
To restart your Huawei device, follow these steps:
1. Press and hold the Power button until the options menu appears.
2. Tap on the “Restart” or “Reboot” option.
3. Wait for your device to turn off and then turn back on.
After the restart, check if the white circle on your Huawei device has disappeared. If the issue persists, move on to the next troubleshooting tips mentioned in this article.
It is worth noting that a restart is a basic troubleshooting step that can resolve various minor software-related issues, not just the white circle problem. Therefore, it is always recommended to give it a try before moving on to more advanced troubleshooting methods.
Troubleshooting Tip 1: Clearing Cache And Data Of The Affected App
When faced with the frustrating white circle on your Huawei device, one of the first troubleshooting steps you can take is clearing the cache and data of the affected app. This can often resolve the issue and get rid of the white circle.
To clear the cache and data, go to the settings menu on your Huawei device. From there, navigate to the “Apps” or “Applications” section. Look for the app that is showing the white circle and tap on it. Within the app’s settings, you should find options to clear both the cache and data.
Clearing the cache will remove any temporary files that may be causing conflicts or glitches with the app. Clearing the data will essentially reset the app to its default state, removing any personalized settings or saved information.
After clearing the cache and data, restart your Huawei device and check if the white circle still persists. In many cases, this simple troubleshooting step can successfully eliminate the issue, allowing you to use the app without any white circle distractions.
Troubleshooting Tip 2: Updating The Software On Your Huawei Device
Updating the software on your Huawei device can be an effective way to fix the white circle issue. Software updates often include bug fixes and improvements that can resolve various issues, including the appearance of the white circle.
To update the software on your Huawei device, follow these steps:
1. Connect your device to a stable Wi-Fi network.
2. Go to the Settings app on your Huawei device.
3. Scroll down and tap on “System & updates.”
4. Select “Software update.”
5. Tap on “Check for updates.” Your device will now search for available updates.
6. If an update is available, tap on “Download and install.” Make sure your device is connected to a power source and has sufficient battery life to complete the update process.
7. Wait for the update to download and install. Your device may restart during this process.
8. Once the update is successfully installed, check if the white circle issue is resolved.
If the white circle persists after updating the software, you may need to try other troubleshooting tips or seek professional assistance from Huawei support.
Troubleshooting Tip 3: Checking For Conflicting Apps Or Third-party Launchers
If you notice a white circle on your Huawei device, it could indicate a conflict between apps or third-party launchers. These conflicts can sometimes lead to display issues, including the appearance of the white circle. To troubleshoot this problem, follow these steps:
1. Restart your Huawei device to see if the white circle disappears. Sometimes, a simple restart can resolve conflicts and restore normal functionality.
2. If the issue persists, go to your device’s Settings and navigate to the “Apps” or “Applications” section.
3. Look for any recently installed or updated apps that may be causing the conflict. Consider uninstalling or disabling these apps temporarily to see if the white circle disappears.
4. Additionally, check if you have any third-party launchers installed on your device. These launchers can sometimes interfere with the display settings and cause anomalies like the white circle. Try switching back to the default launcher or using a different third-party launcher to see if the issue is resolved.
5. If the problem persists after trying these steps, you may need to contact Huawei support for further assistance. They can provide specialized guidance on troubleshooting and resolving conflicts specific to your Huawei device.
Remember, it’s always a good idea to backup your data before making any changes or uninstalling apps to ensure you don’t lose any important information.
Troubleshooting Tip 4: Adjusting Display Settings To Resolve The White Circle Issue
Adjusting the display settings on your Huawei device can help resolve the white circle issue. Here are a few steps you can take to troubleshoot the problem:
1. Brightness adjustment: Sometimes, the white circle may be due to an imbalance in brightness settings. Go to your device’s settings and navigate to the display or brightness options. Adjust the brightness level to a suitable setting and check if the white circle disappears.
2. Color temperature calibration: Huawei devices offer options to adjust the color temperature of the display. Look for the color temperature settings in your device’s display settings. Try calibrating the color temperature to warmer or cooler tones and see if it affects the appearance of the white circle.
3. Screen resolution settings: If the white circle persists, try changing the screen resolution settings. Navigate to the display settings and look for the resolution options. Select a different resolution and observe if the white circle vanishes.
4. Display mode: Huawei devices also provide different display modes such as vivid, natural, or smart. Try changing the display mode and check if the white circle is affected.
Remember to restart your device after making any adjustments to the display settings. If the white circle issue persists, move on to the next troubleshooting tip.
Troubleshooting Tip 5: Resetting App Preferences On Your Huawei Device
Resetting app preferences can be an effective solution to get rid of the white circle issue on your Huawei device. When app preferences are reset, it restores all default app settings, which can resolve any conflicts or glitches causing the white circle problem. Here’s how you can do it:
1. Go to the “Settings” app on your Huawei device.
2. Scroll down and tap on “Apps” or “App Management,” depending on your device model.
3. Look for and tap on “All Apps” or “App list” to view all the installed apps on your device.
4. Tap on the three-dot menu icon on the top-right corner of the screen and select “Reset app preferences.”
5. You will see a pop-up message informing you that resetting app preferences will restore all app settings to their defaults.
6. Confirm the action by tapping on “Reset.”
After resetting app preferences, restart your Huawei device and check if the white circle issue has been resolved. If not, you can move on to other troubleshooting tips or consider seeking professional assistance by contacting Huawei support.
Seeking professional assistance: Contacting Huawei support for further help
If you’ve tried all the quick fixes and troubleshooting tips mentioned above and the white circle issue on your Huawei device still persists, it may be time to seek professional assistance. Contacting Huawei support can provide you with expert guidance and solutions tailored to your specific situation.
When reaching out to Huawei support, be prepared to provide detailed information about the issue, such as when it started, what steps you’ve already taken to try and resolve it, and any error messages or peculiar behaviors you’ve observed. This will help the support team better understand the problem and offer effective solutions.
To contact Huawei support, you can visit their official website and look for the support section, which usually includes options for live chat, phone support, or submitting a support ticket. Choose the contact method that suits you best and explain your issue clearly and concisely.
Remember to have your Huawei device’s serial number, model name, and software version ready, as the support team may ask for these details to better assist you. Seeking professional assistance from Huawei support ensures that you’re getting the most accurate and reliable help for your white circle problem.
Frequently Asked Questions
FAQ 1: Why is there a white circle on my Huawei device?
Answer: The white circle appearing on your Huawei device is a common issue caused by a software glitch or a malfunctioning app. It usually indicates an unresponsive touch screen.
FAQ 2: How can I fix the white circle on my Huawei device?
Answer: There are several quick fixes you can try to resolve the white circle issue on your Huawei device. First, try restarting your device as it can often resolve minor software glitches. If that doesn’t work, perform a soft reset by holding down the power button and volume up button simultaneously until the device restarts. If these methods do not work, try clearing the cache and data of any recently installed apps or perform a factory reset as a last resort.
FAQ 3: Is there any other troubleshooting tip for the white circle on my Huawei device?
Answer: Yes, if the white circle persists, you can try updating your device’s software to the latest version. This can address any known bugs or glitches that may be causing the issue. Additionally, make sure to keep your apps up to date, as outdated or incompatible apps can also lead to problems with the touch screen. If none of these troubleshooting steps work, we recommend contacting Huawei customer support or taking your device to a professional technician for further assistance.
Final Verdict
In conclusion, if you are experiencing the issue of a white circle on your Huawei device, there are several quick fixes and troubleshooting tips that can help you resolve the problem. By trying methods such as restarting your phone, clearing cache, or performing a factory reset, you can potentially eliminate the white circle and ensure the smooth functioning of your Huawei device once again. It is important to note that if none of these methods work, contacting Huawei customer support or visiting a service center would be the next course of action to further assess and resolve the issue.